FAQ
Answers to the questions we hear most often from our clients in Pristina and across Kosovo.
For wedding cakes and large events, 2 to 3 weeks in advance is ideal so we can plan the design and run a tasting. For birthday cakes, around 1 week is usually enough. The sooner you reach out, the more flexibility we have on design and dates.
In many cases, yes. If you need a cake on short notice, call or WhatsApp us directly at +383 49 565 902 and we will tell you honestly whether we can fit it in. Rush availability depends on our current schedule and the complexity of the design.
The fastest way is WhatsApp at +383 49 565 902. You can also email cakesbyvjollca@gmail.com, use the contact form on this site, or visit us at Perandori Justinian in Pristina. We reply with a design proposal and quote once we understand your event.
Event date, guest count, venue/location, the type of event (wedding, birthday, corporate, baby shower, etc.), theme and color preferences, flavor preferences, and any reference photos. The more you share, the more accurately we can design and quote.
Small tweaks like color accents or cake messaging are usually fine up to about a week before pickup. Larger design changes are easier earlier in the process. The closer we get to your date, the harder changes become, so please reach out as soon as you know.
Pricing depends on size (number of servings), design complexity, tiers, and any specialty ingredients. Share your event details and we will send a personalized quote. We work with a range of budgets and are always transparent about what affects price.
Yes. We typically request a deposit to secure your date, with the balance due before pickup. Exact terms are confirmed when you book.
Cash and bank transfer.
Absolutely. Pinterest boards, Instagram posts, sketches, your wedding mood board: send anything that inspires you. We use it as a starting point and adapt the design to be uniquely yours.
Everything from small single-tier cakes (serving 8–12) up to multi-tiered wedding cakes serving 100+. Cupcakes and full dessert tables can complement or replace a traditional cake. Tell us your guest count and we will recommend a size.
Yes, this is what we do best. Share your color palette, flowers, stationery, or venue photos and we design a cake that fits seamlessly into your event aesthetic.
Yes. Two-, three-, and four-tier cakes are routine for weddings and large celebrations. Each tier can have a different flavor if you prefer.
Classics like vanilla, chocolate, red velvet, and carrot, plus specialty combinations such as pistachio, lemon raspberry, tiramisu, salted caramel, and Nutella. Fillings include fresh fruit, ganache, cream cheese, buttercream, and mascarpone. Ask for the current options when you order.
Yes. We use the freshest and most organic ingredients available to us. Quality ingredients make a real difference in taste and texture, and we do not compromise.
Yes. We can accommodate most dietary needs with advance notice. Let us know what you require when you place your order.
Yes, with advance notice. Please tell us clearly about any allergies when you order. We take cross-contact seriously, but we are not a fully allergen-free kitchen. If you have a severe allergy, let us know so we can discuss risk honestly.
Yes. Cake tastings are part of our wedding cake packages. We schedule these a few weeks before the event so you can choose flavors and discuss the design in person.
It depends on size and number of tiers. A rough guide: a single 8-inch tier serves about 24, a two-tier cake serves 40 to 60, a three-tier cake 80 to 120. We will recommend an exact size once you share guest count.
Of course. We happily coordinate pickup timing and any special requests directly with your planner or venue manager so the cake arrives at the venue on schedule.
All cakes are picked up from our bakery at Perandori Justinian in Pristina. We agree a pickup time with you before your event so the cake is ready at its freshest.
Keep the cake flat on the floor of the car, never on a seat, and drive slowly and steadily. Avoid direct sunlight and warm interiors. For tall multi-tier cakes, bring a helper to steady the box. We give tailored handling tips when you pick up.
Yes. Anyone you designate can collect the cake on your behalf. Just let us know who is coming and confirm the pickup time in advance.
Keep the cake in a cool, dry place away from direct sunlight. For fresh-cream cakes or warm weather, refrigeration may be needed, and we will tell you clearly. Bring the cake to room temperature about an hour before serving for the best taste and texture.
Our cakes are baked fresh for your event date and are at their best on that day. Leftovers can usually be refrigerated for 2–3 days without a significant drop in quality.
Cancellations more than two weeks before your event generally allow a partial refund of the deposit. Closer to the date, the deposit is typically non-refundable as we have already blocked the dates and often purchased ingredients. Exact terms are confirmed when you book.
Still have questions?
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